Upgrade your manual system for tracking in-store orders.
You're busy serving your customers and can't man the front desk - no problem! Our app does it for you. Just set up a tablet that points to your 'add to public waitlist' page, and walk-ins can add themselves to your list by name, phone number, and optionally the service they are requesting. This page is fully customizable to look and feel like your brand.
Confirmation texts can include links to view your waitlist online. Customers can check their place in line. You can also send next-in-line notifications automatically when someone gets to be first, second, third, etc., in line.
Include your scheduled bookings right within your waitlist, so it's easy to see whether you can serve a walk-in or need to take care of an appointment first.
Customers that walk-in and see long lines or a lot of people waiting are more likely to walk away. The more you can virtualize your wait by quickly letting people add themselves to your list then go about their business, the more you will be likely to retain. Let your customers wait on their terms, and they'll come back.
Use the Analytics function of our waitlist app to help you understand your wait time trends by day or hour. You can also track your repeat customers. Use all this information to run your business better and make your customers happier.
It takes only a minute to sign up for our no-risk, 14-day free trial, and only a few more minutes to learn how to use our waitlist app and paging system. No credit card required, no commitment. Just 2 weeks to see if it works for your business.