Blog > Newsletter

May Newsletter: Product Updates, Customer Spotlight, and more!

Posted by Kendall Burke | May 19, 2021

Card image cap

Hello, and welcome to the TablesReady Newscast! I’m your host, Walter Sco...  Oh? One moment, please, I’m getting a message from my producer… Okay, yes, I just received word that this is a newsletter, not a news show. So, with that in mind, welcome to the first ever TablesReady newsletter! 

Now that we’re all on the same page (pun intended), let’s dive in to some delicious updates, highlights, and yes...  the occasional pun.

Product Updates

We’ve been hard at work to keep TablesReady working hard for you! Here’s what’s new.

Serving Tracking
Keep an eye on your current operation by tracking who you’re currently serving. With our new Serving Tracking feature, now all your walk-ins and tables (or other resources) can be accounted for and you can get a real-time view of your operation: Learn More!

undefined


undefined


Waitlist Cap

Know that you can’t serve more than 1,000,000 people in a day? (Or a more reasonable number, like 50?) Check out our new Waitlist Cap in the Settings > Waitlist Options section and avoid turning away disappointed guests. Learn more.

Plus:

  • Limit how far in advance someone can schedule with the Appointment Limiter feature.
  • Notifications got an upgrade! We’ve added {resource} and {service} dynamic fields.

How do you like our new bells and whistles? Let us know if you have any feedback!

In Case You Missed It:

We know a lot of you have been on hiatus for a while, so you may have missed some of our larger updates in 2020. 

We're not just an awesome Waitlist app anymore — we now offer Online Bookings as well! As you're opening back up and considering how to handle your customer flow and manage your capacity, make sure you explore the Online Bookings feature 😎

(Special shout out to all of the COVID-19 testing and vaccination centers who have used TablesReady to schedule thousands of appointments. We appreciate you!)

P.S. If you had a trial or paid account in the past and want to test out these new features, we'd be happy to set you up with new 14-day free trial! Just email us and let us know.


Customer Spotlight

undefined

Bub's Burgers
New Orleans, LA

Meet Bub’s Burgers, a New Orleans-based pop-up slinging burgers and fries at breweries and bars across the city. Started by five friends, they’re only now coming up on their first birthday — and they’ve already been voted a top 10 Pop Up Restaurant in New Orleans and Top 3 Spot to Grab a Bite.

They’ve been using TablesReady as a part of their operation since November of 2020, serving hundreds of hungry customers a night. Instead of screaming names through a sea of humans and noise, the Bub's team uses our Square integration to take orders and notify guests when their food is ready. Co-owner Josh says, "TablesReady definitely helps with keeping things efficient!"

What’s next for Bub’s? These 5 friends are going from a pop-up to a place you can pop-in! Bub’s will be opening a permanent location at Banks Street Bar later this year. Give them a visit if you find yourself in New Orleans!

undefined



TablesReady Errata

Team Updates

  • If you've written into support, you've probably chatted with her — Kendall joined the team as our Head of Customer Experience back in late 2020! 
  • Frontend Developer Iryna cooked the most delicious stew of her life this week and upon hearing about it, we were all hungry as heck for stew.
  • CEO Mike got his first haircut in over a year last week. We're very proud of him.

How about two free months of service?

You already know $69.95 a month for TablesReady is almost too good to be true; make it an even sweeter deal and upgrade to our annual plan for $699.50 — that’s two months FREE! Interested in upgrading? Reach out and let our Customer Success team know!


Woof, I think that does it for now! So… How’d you like our first newsletter? Is there anything else you’d like to see? We’re writing this for you, so please let us know!

Until we meet next time — be good and stay pawesome!

Walter, Mike, Kendall, and the TablesReady team

undefined