May Newsletter: Product Updates, Customer Spotlight, and more!
Product Updates
Serving Tracking Feature
This new capability enables managers to monitor current operations by tracking who is being served. The feature provides real-time visibility into walk-ins and table assignments across the operation.
Waitlist Cap
A new setting in Waitlist Options allows businesses to establish maximum capacity limits, preventing overbooking scenarios that could disappoint customers.
Additional Enhancements
- Appointment Limiter: Restricts how far in advance customers can book
- Notification upgrades with dynamic fields for {resource} and {service}
In Case You Missed It
The company expanded beyond waitlist management to offer online booking capabilities. The article notes that healthcare and vaccination centers have used the platform for scheduling thousands of appointments.
Customer Spotlight: Bub's Burgers
A New Orleans pop-up restaurant run by five friends, rated among the top 10 pop-up restaurants in the city. The co-owner states: "TablesReady definitely helps with keeping things efficient." The business plans to open a permanent location.
Team Updates & Offers
- New Head of Customer Experience joined in late 2020
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