Health Care

Pharmacy Waitlist Management

Text Customers When Their Prescription Is Ready.

  • Add customers to waitlist
  • Let customers shop
  • Text customers when prescription is ready
  • Mark as served when prescription is picked up

"As a large regional hospital system that operates a number of discharge/outpatient pharmacies, we struggled to communicate with patients about the status of their scripts. We want them to be able to leave the pharmacy (which is in the hospital) and not wait (and get frustrated) in the pharmacy space. We have a cafeteria, a coffee bar, and a gift shop to keep patients occupied while we finish their script.

"We examined restaurant pucks, but they have limited range and go missing. We also looked at a display board, but we ran into HIPAA concerns. So we like the TablesReady software for a number of reasons:

  1. Web-based (no software on the hospital PCs)
  2. No HIPAA PHI needed — only patient name and phone number
  3. Private communication — straight to the patient
  4. Customizable messages"

-Saint Joseph Hospital Outpatient Pharmacy, Denver, CO

Improve Customer Satisfaction

Customers can get their prescription filled anywhere. Why choose you? Because you'll let them know directly through their cell phone when their prescription is ready. No more public announcements or unnecessary waiting.

Plan Your Staffing & Save Money

All your valuable wait time and customer information is lost when you use pagers or notepads. TablesReady tracks it all and presents it in easy-to-use charts to help you manage your staff, shorten waits, and increase profits.

Maximize Shopping Time

Texting customers frees them from waiting on top of the pharmacy counter. Let them shop while they wait without fear of wasting time.

Engage Your Customers

A text can pass on more than "Your prescription is ready" — it's customizable and lets you highlight specials or link to your website.

TablesReady waitlist management and pager app screenshot