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Queue Management

Queue Management and the Psychology of Waiting

Managing the psychology of your customers as they wait in line is almost as important as focusing on reducing your queues.

Posted by Mike Errecart | January 15, 2023
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Queue Management

Reduce Your Wait Times with Better Queue Management

An introduction to queuing theory and how understanding queue management can help improve wait times through increasing utilization and decreasing variability.

Posted by Mike Errecart | January 9, 2023