It may sound counter-intuitive, but research shows that quoting slightly pessimistic wait times can actually reduce your average wait time. Learn why.
Managing the psychology of your customers as they wait in line is almost as important as focusing on reducing your queues.
An introduction to queuing theory and how understanding queue management can help improve wait times through increasing utilization and decreasing variability.
Checklists are a simple and free tool to help run your restaurant more efficiently. Learn how to create a restaurant checklist effectively and how checklists are used in other restaurants.
Find out why my first host job sent me running after only 6 hours — and ways you can avoid the same fate. Bonus: download our waitlist and reservations templates to keep your guests organized!
Restaurants can learn a lot about managing their waitlist and reservations and creating a magical guest experience from Disney.
TablesReady June Newsletter: product updates (including SMS automations, integrations, webhooks, and more!)
Product updates include our new Serving Tracking and Waitlist Cap features, along with scheduling limits, new dynamic fields, and more! Oh my!
You directly impact your employees' overall happiness. Caring about their happiness will positively impact you and your business. Happy humans are less likely to get sick, live longer, are more resilient, and have more fulfilling relationships.
It can be tempting to focus on how to make the host stand run more smoothly -- or to not even think much about it at all. But the host stand is where revenue generation begins and is ripe for optimization.
Search for a waitlist app that allows guests to add themselves to your waitlist — you'll reduce unnecessary contact right off the bat!
Business software review platform FinancesOnline was impressed with the simplicity of TablesReady's digital waitlist and reservations app for restaurants, distinguishing us with their Great User Experience award for 2018.
Those hockey puck-style restaurant coaster pagers have been around for what seems like forever. They began being adopted by restaurants around 1995, right about when our CEO was building his first website.
Another new feature we released today is the ability to add dynamic content to your customized alert notifications.