Frequently Asked Questions

How many pages can we send per month?

Each Table's Ready account includes unlimited pages. That means your restaurant can send unlimited text message pages and unlimited voice call pages every month.

What can we say in the text message?

Your text message can say whatever you want. Table's Ready provides a default template that works well for most restaurants, but you are welcome to customize the message to suit your establishment's individual needs. Mention drink specials, promote your Facebook page, or remind your guests to check in on FourSquare. The possibilities are endless! (Nothing offensive, please.)

What's the word limit for a text message?

A text message, also known as an SMS or TXT, can be up to 160 characters long. Each letter and space in a message counts as one character. For reference, the maximum length of a Twitter post, also called a tweet, is just slightly smaller at 140 characters. Don't worry about tediously counting the length of your message; the Table's Ready signup form automatically keeps track as you type so you can't go wrong.

Can we change the text message later?

Absolutely! Table's Ready can change your text message and voice call scripts as often as you like. We've got you covered whether you want to "set it and forget it" or need to update every day with the chef's special.

Is Table's Ready a CRM? What about marketing?

No, Table's Ready is focused on providing the simplest wait-list and mobile phone paging solution available. Table's Ready is not a CRM, not a marketing platform, and not a social media aggregator. Our goal is that any restaurant host can learn the entire system in under 5 minutes. If you love training manuals, waiting on hold for customer support, and an overwhelming sense of confusion, prepare to be disappointed. You will feel comfortable using Table's Ready right away. (If not, please call and tell us!)

Are there any limits during the free trial?

No. A Table's Ready free trial is the same as a normal month of service but without the price tag. No trial limits, no unwanted advertisements, and no gimmicks. Billing starts automatically at the end of your free trial, and the service remains exactly the same.

What devices and browsers are supported?

Table's Ready works well on most tablets, laptops, and desktops. We support Firefox, Chrome, and Safari on Mac, Windows, and Linux, but Internet Explorer should not be used. The list of compatible devices is long and growing; if you have questions about a specific device or system configuration, give us a call or email.

What number will customers see on Caller ID?

When you send a voice call page, your restaurant's phone number will show up on the recipient's Caller ID. It will look just the same as if you picked up your phone and called them by hand.

Because of anti-spam laws and other regulations, all text messages must originate from a number that can also receive text messages in return. Since your restaurant's land line telephone can't receive a text, pages can't come from your number. When you send a text message page, it comes from a Table's Ready phone number.

What if someone calls the Table's Ready number?

Sometimes a customer gets your text message page and decides to call the number. When they do, your phone will ring! Even though the Table's Ready number is not your number, our system will intelligently route the call to you, and your customer will never know the difference.

How does it work with multiple locations?

Using Table's Ready is easy no matter how many locations you operate. Each location is a separate restaurant in our system with its own email address and password. The guest lists of each location are completely separate, and you won't have any confusion over which location a party belongs to. Billing is easy too. We offer combined billing for all locations in a single monthly payment or separate billing for each location. If you need something special, we are happy to accommodate any reasonable request.

Not a restaurant? Not a problem!

We built Table's Ready for restaurants, but many types of businesses need an efficient way to manage waiting. Table's Ready works well in a wide array of industries. Don't be shy; if you think your company could benefit from an optimized wait process please call us! There is an experienced team member ready to discuss how Table's Ready can improve your daily operations.

How long does it take to sign up?

It takes less than 5 minutes. Signing up is quick and easy, and your account will be ready to use as soon as you finish.

Who can answer my other questions?

A Table's Ready employee will be happy to answer any question you have. Give us a call at 1-855-TXT-PAGE (1-855-898-7243). Unless it's past our bed time, your call will be answered by a real employee in America, not some outsourced call center. Don't be surprised to get one of the founders on the line. We have a small team, and we love to talk with customers! If you prefer email just send one to heyguys@tablesready.com and we'll get right back to you.